Hedge to Hearth – Shop Policies

At Hedge to Hearth, we care deeply about your experience. Each crystal and creation is chosen with love, and we want your shopping journey to feel clear, simple, and magical. ✨

πŸ“¦ Shipping Policy

  • Processing Time: Orders ship within 2–3 business days after payment is received.

  • Carriers: We ship via USPS (or UPS for larger/heavier items). Tracking information will be provided once your order is on the way.

  • Packaging: All items are carefully wrapped to protect your crystals during transit.

  • Shipping Costs: Calculated at checkout. Free shipping may be offered during promotions (watch our page for updates!).

  • International Shipping: Currently available to select countries; buyer is responsible for any customs fees or import taxes.

πŸ”„ Returns & Exchanges

Because each piece is one-of-a-kind, all sales are final. Please review sizes, weights, and photos carefully before purchase.

That said, we want you to love your order:

  • If your item arrives damaged, please contact us within 48 hours of delivery with photos, and we will make it right.

  • Exchanges or refunds may be considered only in cases of incorrect or defective items.

πŸ’³ Payment Methods

We currently accept:

  • PayPal

  • Square Payments (Credit/Debit Cards)

All transactions are secure.

πŸ’Œ Customer Support

Questions or concerns? We’re here to help.

  • Message us directly on Facebook or Instagram

  • Or email: Hedge2Hearth@gmail.com

We’ll respond within 1–2 business days.